This privacy policy describes how charlemagne-premium.com (hereinafter referred to as the "Website" or "we") collects, uses, and discloses your personal data when you visit the Website or make a purchase. The information is collected for our internal products and the development of the Website to optimize its performance and user experience.

Charlemagne is a company owned by eBrands Global Oy. As part of operating the brand, we have updated our privacy policy to explain how eBrands Global Oy collects, uses, and shares your personal data. Under this new privacy policy, we will share your data with other eBrands Global Oy brands so they can market their products to you.

Collection of Personal Information

When you visit the Website, we collect certain information about your device, your interactions on the Website, and the details you provide that are necessary to process your purchase. We may also collect additional information if you contact our customer service. In this privacy policy, we refer to all information that can uniquely identify a person (including the information listed below) as "personal data." Below, you will find more details on what personal data we collect and why.

Device Information

Examples of collected personal data: Browser version, IP address, time zone, cookie information, pages or products you view, search terms entered, and how you interact with the Website.

Purpose of collection: To properly load the Website, enable personalization of the Website and offerings, and conduct analyses to optimize the Website.

Source of collection: Automatically collected when you access our Website, using cookies, log files, web beacons, tags, or pixels.

Disclosure for business purposes: Shared with our processor Shopify.

Order Information

Examples of collected personal data: Name, billing address, shipping address, email address, phone number, and payment information (Our store is powered by Shopify and is PCI-compliant by default, meaning your payment information and business data remain secure with Shopify. We do not store your credit card details. Please read the security section of this privacy policy to learn how your payment data is protected).

Purpose of collection: To offer you products or services as part of our contract, process your payment information, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and, if in line with your preferences, send you information or advertisements about our products or services.

Source of collection: Collected from you.

Disclosure for business purposes: Shared with our processor Shopify.

Customer Support Information

Examples of collected personal data: Name, billing address, shipping address, email address, phone number, and payment information.

Purpose of collection: To provide customer support.

Source of collection: Collected from you.

Disclosure for business purposes: Shared with our processor Shopify.

Minors

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at wecare@charlemagne-premium.com to request its deletion.

Sharing of Personal Information

We share your personal data with service providers who help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to operate our online store. Learn more about how Shopify handles your personal data: https://www.shopify.com/legal/privacy.

• We may share your personal data to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or otherwise protect our rights.

• We may also share information among eBrands Global Oy brands for marketing purposes.

Behavioral Advertising

As described above, we use your personal data to provide targeted advertisements or marketing communications that we believe may be of interest to you. For example:

• We use Google Analytics to understand how customers use the Website. Learn more about how Google handles your personal data: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

• We share information about your use of the Website, your purchases, and your interactions with our ads on other websites with our advertising partners. Some of this information is collected and shared directly with our advertising partners through cookies or similar technologies (which you may consent to based on your location).

For more information on how targeted advertising works, visit the Network Advertising Initiative ("NAI") educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK: https://www.facebook.com/settings/?tab=ads

• GOOGLE: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.

Your Rights (GDPR & CCPA)

If you reside in California, the European Economic Area (EEA), Switzerland, or the UK (collectively "Europe"), you have the right to access, transfer, correct, update, or delete the personal data we hold about you. If you wish to exercise these rights, please email us at wecare@charlemagne-premium.com.

Your personal data is initially processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on how Shopify ensures GDPR compliance in data transfers, visit: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Security

We take appropriate precautions and follow industry best practices to ensure your personal data is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Our store is powered by Shopify and is PCI-compliant by default, ensuring the security of your payment information and business data.

Data is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry-standard security measures.

Changes

We may update this privacy policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by email at wecare@charlemagne-premium.com.

Last updated: 20/04/2023

If you are not satisfied with our response to your complaint, you have the right to file a complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: https://tietosuoja.fi/en/home.